Technology problems.
Human help.
Professional, personalized IT support for homeowners, remote workers, and small businesses. Computer repair, networking, data recovery, cybersecurity, and practical AI training from one person you can actually reach.
IT support without the runaround.
Computer help, networking, data, business technology, and AI assistance — all with one point of contact and a free initial consultation.
Computer Repair & Troubleshooting
Diagnostics, software problems, Windows help, performance issues, hardware troubleshooting, and general PC support.
Request helpVirus & Malware Removal
Identify, remove, and help secure computers affected by malware, suspicious software, pop-ups, or unwanted changes.
Request helpPC Upgrades & Modifications
RAM, storage, component upgrades, operating-system setup, hardware modifications, and optimization.
Request helpNew PC & Laptop Setup
Get a new computer ready with updates, software, accounts, security settings, printers, and personalized setup.
Request helpData Transfer & Migration
Move files and important data from an old computer or drive to a new system and help organize the transition.
Request helpRemote IT Support
Remote troubleshooting, software help, setup, tune-ups, and general technology support when an on-site visit is not necessary.
Request helpHome Wi-Fi & Networking
Router setup, Wi-Fi troubleshooting, coverage improvements, device connectivity, and home network configuration.
Request helpSmall Business Networking
Wired and wireless network setup, switches, routers, segmentation, troubleshooting, and practical network planning.
Request helpCisco & VLAN Support
Support for Cisco switching and VLAN-related work, network segmentation, configuration assistance, and troubleshooting.
Request helpCAT6, RJ45 & Keystone Work
RJ45 termination, cable testing, keystone jack installation, patching, and organized wired-network work.
Request helpBackup & Data Protection
Set up practical backup solutions and help verify that important files can actually be recovered when needed.
Request helpHDD Data Recovery
Initial assessment and recovery work for HDDs, including logical recovery scenarios. More complex failures are quoted after evaluation.
Request helpMicrosoft 365 & Email Setup
Help with business email, account setup, cloud-file configuration, mail clients, and everyday productivity technology.
Request helpPrinters & Peripherals
Printers, scanners, monitors, docks, webcams, storage devices, and other computer peripherals.
Request helpAI Tools & Training
Learn how to use AI tools effectively for research, writing, organization, brainstorming, productivity, and everyday problem solving.
Request helpSmall Business IT Support
Practical technology support for small offices that need a dependable point of contact without a large managed-services contract.
Request helpNew Business Technology Setup
Get a new business started with computers, network basics, email, printers, Wi-Fi, backups, and technology planning.
Request helpTechnology Consulting
Help choosing technology, planning upgrades, improving security, explaining options, and solving one-off technology problems.
Request helpUse AI as a tool, not a mystery.
I enjoy working with AI and teaching people how to use it in practical ways. The goal is not to make you a programmer or overwhelm you with jargon. It is to show you how AI can save time, organize information, help with writing and brainstorming, and support everyday work.
Understand what AI can and cannot do and how to ask better questions.
Build reusable prompts and simple workflows for common tasks.
Learn practical habits for privacy, verification, and protecting sensitive information.
One-on-one help for homeowners, students, remote workers, and small businesses.
Different technology needs. Same personal support.
BC Tech Solutions is designed to work just as well for a homeowner with a stubborn PC as it is for a small business that needs a network or technology plan.
Homeowners
Computers, Wi-Fi, printers, malware, upgrades, devices, data, and everyday technology problems.
Remote Workers
Home-office computers, connectivity, peripherals, Wi-Fi, security, and productivity technology.
Small Businesses
Computers, wired and wireless networks, switches, VLANs, backups, email, and practical IT support.
New Businesses
Start with the right technology setup: computers, network basics, email, printers, backups, and planning.
Simple from the first message.
No pressure to buy a package. Start with a free consultation and estimate, then decide how you want to proceed.
Tell me the problem
Use the appointment request form, call, or email. Describe what is happening and what you need.
Free consultation
We discuss the situation, possible options, and the best way to approach the work.
Clear estimate
You receive a straightforward estimate or starting price before chargeable work begins.
Fix it & follow up
Once approved, the work is completed and you get an explanation of what was done.
Clear starting points. No surprise sales pitch.
These are suggested starting rates for common work. Final pricing is confirmed after the situation and scope are reviewed.
Free Consultation & Estimate
Discuss the problem, review options, and get a starting estimate before approving chargeable work.
Request a consultation →Rush / Emergency Service
Priority same-day or after-hours help may be available for urgent situations, subject to schedule and location. The rush fee is confirmed before booking.
Remote IT Support
Remote troubleshooting, software help, setup, tune-ups, and general support. 30-minute minimum.
On-Site Support
Home and small-business visits for troubleshooting, setup, hardware, networking, and technology help. 1-hour minimum.
Advanced Networking
Cisco switching, VLAN work, structured troubleshooting, and specialized network projects.
PC Tune-Up
Performance review, updates, cleanup, startup review, basic security checks, and recommendations.
Virus / Malware Cleanup
Pricing depends on the severity of the infection and whether Windows must be repaired or reinstalled.
New Computer Setup
Windows setup, updates, software, accounts, printers, security settings, and personalized configuration.
Data Transfer / Migration
Move files and important data from an old PC or drive to a new system and help with the transition.
CAT6 / Keystone Work
Per termination or jack labor, depending on the work. Cable, hardware, and larger projects are quoted separately.
Backup Setup
Configure a practical backup solution and verify the basic restore process.
HDD Data Recovery
Initial assessment is free. Recovery cost depends on drive condition and the type of failure. No guarantee of recovery.
AI Training
One-on-one AI training, prompting, workflow help, and practical guidance. On-site available at the standard on-site rate.
Microsoft 365 / Email
Account setup, email configuration, productivity setup, and everyday troubleshooting.
Business Care Plan
For small businesses that want recurring technology support, priority assistance, maintenance, and planning.
PERSONAL SERVICE
Technology should make life easier, not more complicated.
BC Tech Solutions LLC is an independent, owner-operated IT service business focused on practical technology support for people who want a real person to help them solve the problem.
My experience includes computer troubleshooting and modification, home and small-business networking, CAT6/RJ45 and keystone work, Cisco switching, VLAN-related networking, HDD-focused data recovery, and hands-on AI tools and training.
Local when you need hands-on help. Remote when you do not.
BC Tech Solutions is based in Kenosha, WI and generally provides on-site service within an approximately 50-mile service radius of Kenosha, depending on the job, schedule, and location. Downtown Milwaukee and Downtown Chicago are outside the normal on-site service area. Travel beyond the normal service radius may include an additional travel fee, and some locations may not be available for on-site service. Remote support is available for qualifying problems anywhere a secure remote connection is practical.
Before you book.
Not sure which service you need? That is completely fine. Tell me what is happening and I can help determine the next step.
Email bcabrera3700@gmail.com →Is the consultation really free?
Yes. The initial consultation and estimate are free. Chargeable work begins only after you approve the work and the applicable pricing.
Do you come to my home or office?
Yes, by appointment. On-site support is available for appropriate home and small-business needs. Remote support is also available.
Can you help with a business network?
Yes. Projects can include wired and wireless troubleshooting, Cisco switching, VLAN-related work, and other small-business networking needs.
Can you help me learn to use AI?
Yes. AI training can cover practical prompting, everyday productivity, research, writing, organization, workflows, and responsible use of AI tools.
Can you help set up backups?
Yes. I can help choose and configure a practical backup approach for important files and help verify the basic recovery process.
Can you guarantee data recovery?
No. Data recovery depends on the condition of the drive, the type of failure, and whether the data is still accessible. The situation will be assessed before recovery work is quoted.
Do you offer ongoing small-business support?
Yes. Recurring support can be discussed for small businesses that want a consistent technology contact, priority assistance, maintenance, and planning.
What if I am not sure what service I need?
Choose “Other / Not Sure” on the appointment form and describe what is happening. We can sort out the right service during the consultation.
Let’s get your technology working again.
Start with a free consultation and estimate. Send a request online or call directly.