Technology problems.
Human help.
Professional, personalized IT support and website services for homeowners, remote workers, and small businesses. Computer repair, networking, website design and maintenance, data recovery, cybersecurity, and practical AI training with straightforward local support.
IT support without the runaround.
Computer help, networking, data, website design and maintenance, business technology, and AI assistance with clear recommendations and a free initial consultation.
Computer Support
Computer Repair & Troubleshooting
Diagnostics, software problems, Windows help, performance issues, hardware troubleshooting, and general PC support.
Request helpPC Upgrades & Modifications
RAM, storage, component upgrades, operating-system setup, hardware modifications, and optimization.
Request helpNew PC & Laptop Setup
Get a new computer ready with updates, software, accounts, security settings, printers, and personalized setup.
Request helpData Transfer & Migration
Move files and important data from an old computer or drive to a new system and help organize the transition.
Request helpPhone & Video Tech Support
Live troubleshooting, setup guidance, account help, software assistance, and technology questions by phone or video. Secure remote-computer access is not currently offered.
Request helpPrinters & Peripherals
On-site printer and scanner setup, Wi-Fi connection, drivers, printing issues, scanning, and basic configuration.
Request helpNetworking & Cabling
Home Wi-Fi & Networking
Router setup, Wi-Fi troubleshooting, coverage improvements, device connectivity, and home network configuration.
Request helpSmall Business Networking
Wired and wireless network setup, switches, routers, segmentation, troubleshooting, and practical network planning.
Request helpCisco & VLAN Support
Support for Cisco switching and VLAN-related work, network segmentation, configuration assistance, and troubleshooting.
Request helpStructured Cabling & Low-Voltage Network Wiring
Network cabling installation, routing, termination, repair, testing, labeling, and cable management for homes and small businesses. Supports Cat5e, Cat6, Cat6A, and other compatible copper Ethernet cabling; RJ45 connectors, keystone jacks, wall plates, patch panels, and network drops where a practical existing pathway is available. No wall demolition or new concealed conduit.
Request helpFiber & SFP Support
Basic fiber and optical connectivity support, including accessible fiber connector cleaning, SFP optic cleaning, visual inspection, and basic continuity checks using a visual fault locator (VFL). Fiber termination and splicing are not offered.
Request helpData & Security
Virus & Malware Removal
Identify, remove, and help secure computers affected by malware, suspicious software, pop-ups, or unwanted changes.
Request helpBackup & Data Protection
Set up practical backup solutions and help verify that important files can actually be recovered when needed.
Request helpHDD Data Recovery
Initial assessment and recovery work for HDDs, including logical recovery scenarios. More complex failures are quoted after evaluation.
Request helpBusiness IT
Microsoft 365 & Email Setup
Help with business email, account setup, cloud-file configuration, mail clients, and everyday productivity technology.
Request helpSmall Business IT Support
Practical technology support for small offices that need a dependable point of contact without a large managed-services contract.
Request helpNew Business Technology Setup
Get a new business started with computers, network basics, email, printers, Wi-Fi, backups, and technology planning.
Request helpTechnology Consulting
Help choosing technology, planning upgrades, improving security, explaining options, and solving one-off technology problems.
Request helpBusiness Care Plans & Ongoing Support
Discuss recurring support, maintenance, priority assistance, and technology planning based on your business needs.
Request helpWebsite Design & Maintenance
Website Design & Maintenance
Design and refresh mobile-friendly websites for small businesses, including WordPress site setup, redesigns, page layout and content updates, responsive design improvements, routine WordPress/theme/plugin updates, and basic website troubleshooting. Project scope is reviewed and quoted before work begins.
Request helpAI Help & Training
AI Tools & Training
Learn to use AI tools effectively for research, writing, organization, brainstorming, productivity, and practical day-to-day workflows.
Request helpUse AI as a tool, not a mystery.
BC Tech Solutions provides practical AI guidance without overwhelming customers with jargon. The goal is to show how AI can save time, organize information, help with writing and brainstorming, and support everyday work.
Understand what AI can and cannot do and how to ask better questions.
Build reusable prompts and simple workflows for common tasks.
Learn practical habits for privacy, verification, and protecting sensitive information.
One-on-one help for homeowners, students, remote workers, and small businesses.
Technology support for homes, professionals, and small businesses.
BC Tech Solutions provides practical technology support for homeowners, remote workers, and businesses that need reliable help with computers, networks, devices, security, data, and everyday technology.
Homeowners
Computers, Wi-Fi, printers, malware, upgrades, devices, data, and everyday technology problems.
Remote Workers
Home-office computers, connectivity, peripherals, Wi-Fi, security, and productivity technology.
Small Businesses
Computers, wired and wireless networks, switches, VLANs, backups, email, websites, and practical IT support.
New Businesses
Start with the right technology setup: computers, network basics, email, printers, backups, and planning.
Simple from the first message.
No pressure to buy a package. Start with a free consultation and estimate, then decide how you want to proceed.
Tell us the problem
Use the appointment request form, call, or email. Describe what is happening and what you need.
Free consultation
We discuss the situation, possible options, and the best way to approach the work.
Clear estimate
You receive a straightforward estimate or starting price before chargeable work begins.
Fix it & follow up
Once approved, the work is completed and you get an explanation of what was done.
Clear starting points. No surprise sales pitch.
These are suggested starting rates for common work. Final pricing is confirmed after the situation and scope are reviewed.
Free Consultation & Estimate
Discuss the problem, review options, and get a starting estimate before approving chargeable work.
Request a consultation →Phone / Video Tech Support
Live troubleshooting, setup guidance, account help, software assistance, and technology questions by phone or video. 30-minute minimum. Secure remote-computer access is not currently offered.
On-Site Printer Setup & Troubleshooting
On-site printer and scanner setup, Wi-Fi connection, drivers, scanning, printing problems, and basic configuration. Pricing is confirmed after the free consultation and depends on the equipment and scope.
On-Site Support
Home and small-business visits for troubleshooting, setup, hardware, networking, and technology help. 1-hour minimum.
Advanced Networking
Cisco switching, VLAN work, structured troubleshooting, and specialized network projects.
PC Tune-Up
Performance review, updates, cleanup, startup review, basic security checks, and recommendations.
Virus / Malware Cleanup
Pricing depends on the severity of the infection and whether Windows must be repaired or reinstalled.
New Computer Setup
Windows setup, updates, software, accounts, printers, security settings, and personalized configuration.
Data Transfer / Migration
Move files and important data from an old PC or drive to a new system and help with the transition.
Structured Cabling & Low-Voltage Wiring
Starting labor for individual terminations or jacks. Copper network cabling, accessible routing, testing, labeling, and larger projects are quoted by scope. Low-voltage only; no 120V/240V electrical work or major wall/conduit construction.
Backup Setup
Configure a practical backup solution and verify the basic restore process.
HDD Data Recovery
Initial assessment is free. Recovery cost depends on drive condition and the type of failure. No guarantee of recovery.
AI Training
One-on-one AI training, prompting, workflow help, and practical guidance. Phone/video sessions and on-site appointments are available.
Microsoft 365 / Email
Account setup, email configuration, productivity setup, and everyday troubleshooting.
Website Design & Maintenance
New website builds, redesigns, page and content updates, mobile-friendly improvements, and routine WordPress maintenance. Projects and ongoing maintenance are scoped to your needs.
Business Care Plan
For small businesses that want recurring technology support, priority assistance, maintenance, and planning.
PERSONALIZED SERVICE
Technology should make life easier, not more complicated.
BC Tech Solutions is a locally owned IT service provider focused on practical technology support for homeowners, professionals, and small businesses that want clear answers and dependable help.
Services include computer support, website design and maintenance, structured copper cabling and low-voltage network wiring, accessible network drops, home and small-business networking, Cisco switching, VLAN-related networking, fiber connector and SFP optic cleaning, basic VFL continuity checks, HDD-focused data recovery, and practical AI tools and training. Fiber termination and splicing are not offered.
Local support when you need hands-on help.
BC Tech Solutions is based in Kenosha, WI and generally provides on-site service within an approximately 50-mile service radius of Kenosha, depending on the job, schedule, and location. Downtown Milwaukee and Downtown Chicago are outside the normal on-site service area. Travel beyond the normal service radius may include an additional travel fee, and some locations may not be available for on-site service. Phone/video assistance is available for qualifying needs.
Before you book.
Not sure which service you need? That is completely fine. Tell us what is happening and we can help determine the next step.
Email [email protected] →Is the consultation really free?
Yes. The initial consultation and estimate are free. Chargeable work begins only after you approve the work and the applicable pricing.
Do you come to my home or office?
Yes, by appointment. On-site support is available for appropriate home and small-business needs. Phone/video assistance is also available for qualifying requests. Secure remote-computer support is coming soon.
Can you help with a business network?
Yes. Projects can include wired and wireless troubleshooting, Cisco switching, VLAN-related work, and other small-business networking needs.
Can you design or maintain a website?
Yes. Website services can include mobile-friendly website design, new WordPress sites, redesigns, page and content updates, layout improvements, routine WordPress/theme/plugin updates, and basic troubleshooting. Each project or maintenance arrangement is scoped and quoted before work begins.
Can you help me learn to use AI?
Yes. AI training can cover practical prompting, everyday productivity, research, writing, organization, workflows, and responsible use of AI tools.
Do you install network cabling or perform electrical work?
BC Tech Solutions provides low-voltage network cabling only, including compatible copper Ethernet cable routing, RJ45 and keystone termination, wall plates, patch panels, testing, labeling, and cable management where an accessible pathway exists. Major wall demolition, new concealed conduit, and 120V/240V electrical work are not provided.
Do you terminate or splice fiber-optic cable?
No. Available fiber support is limited to cleaning accessible fiber connectors and SFP optics, visual inspection, and basic continuity checks with a visual fault locator (VFL). Fiber termination and splicing are not currently offered.
Can you help set up backups?
Yes. BC Tech Solutions can help choose and configure a practical backup approach for important files and help verify the basic recovery process.
Can you guarantee data recovery?
No. Data recovery depends on the condition of the drive, the type of failure, and whether the data is still accessible. The situation will be assessed before recovery work is quoted.
Do you offer ongoing small-business support?
Yes. Recurring support can be discussed for small businesses that want a consistent technology contact, priority assistance, maintenance, and planning.
What if I am not sure what service I need?
Choose “Other / Not Sure” on the appointment form and describe what is happening. We can sort out the right service during the consultation.
Let’s get your technology working again.
Start with a free consultation and estimate. Send a request online or call directly.